Cookie Policy
1. Introduction
This Cookie Policy explains how Paymentology Ltd. (“we”, “us”, “our”) uses cookies and similar technologies on theissueracademy.com (the “Website”).
It describes the types of cookies we use, the purposes for which we use them, and how you can manage your preferences.
This Website is intended to provide informational content and enable prospective clients, partners, and other business contacts to engage with us through online forms.
This Cookie Policy should be read in conjunction with our Privacy Notice, which explains how we process personal data.
2. Who We Are
Paymentology Ltd. acts as the data controller in respect of personal data collected through cookies and similar technologies on this Website.
If you have any questions regarding this Cookie Policy, please contact us at:
3. What Are Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit a website. They enable the website to function effectively, improve performance, and provide insights into user behaviour.
Cookies may be:
- Session cookies, which expire when you close your browser; or
- Persistent cookies, which remain on your device until they expire or are deleted
In addition to cookies, we may use similar technologies such as pixels, tags, scripts, and local storage. For the purposes of this Policy, these are collectively referred to as “cookies”.
Cookies may be set directly by us (first-party cookies) or by third-party providers whose services we use (third-party cookies).
4. Purposes of Cookie Use
We use cookies and similar technologies for the following purposes:
4.1 Strictly Necessary Cookies
These cookies are essential for the operation, security, and integrity of the Website. They enable core functionality such as:
- page navigation
- form submission
- session management
- security controls
- storage of cookie preferences
These cookies are deployed on the basis that they are necessary for the operation of the Website and do not require your consent.
4.2 Functional Cookies
These cookies enable the Website to remember your preferences and enhance your user experience.
Where required under applicable law, these cookies are used only with your consent.
4.3 Analytics Cookies
These cookies allow us to analyse how visitors interact with the Website, including:
- pages visited
- navigation paths
- time spent on pages
- general engagement metrics
This information is used to improve Website performance and content.
Where required, these cookies are used on the basis of your consent.
4.4 Advertising and Marketing Cookies
These cookies may be used to:
- measure the effectiveness of campaigns
- understand interest in our services
- support targeted communications
Where used, these cookies are deployed only with your consent.
5. Personal Data Collected via Cookies
Depending on the cookies used, we may collect:
- cookie identifiers
- IP-related information
- browser and device information
- pages visited and interaction data
- date and time of visits
- referring URLs
- approximate location derived from technical signals
Some of this information may constitute personal data under applicable law.
6. Legal Basis for Cookie Use
We rely on the following legal bases:
- Strictly necessary cookies: necessary for the operation of the Website
- Functional, analytics, and marketing cookies: your consent, where required
Where cookies involve the processing of personal data, such processing is carried out in accordance with applicable data protection legislation and our Privacy Notice.
7. Cookie List
We maintain a record of cookies used on this Website, including their name, provider, purpose, category, and duration.
|
Cookie Name |
Provider |
Category |
Purpose |
Duration |
|
_ga |
Google Analytics |
Analytics |
Distinguishes users and tracks website usage |
2 years |
|
_ga_QM1L8P6TT5 |
Google Analytics |
Analytics |
Maintains session state |
2 years |
|
_gid |
Google Analytics |
Analytics |
Tracks user behaviour |
24 hours |
|
_hjSessionUser |
Hotjar |
Analytics |
Identifies users across sessions |
1 year |
|
_fbp |
Meta |
Marketing |
Tracks visitors for advertising purposes |
3 months |
|
fr |
Meta |
Marketing |
Supports advertising delivery |
3 months |
|
_gcl_au |
|
Marketing |
Measures advertising performance |
3 months |
|
NID |
|
Marketing |
Stores preferences and supports advertising |
6 months |
|
hubspotutk |
HubSpot |
Marketing / Analytics |
Tracks visitor identity |
6 months |
|
__hstc |
HubSpot |
Marketing / Analytics |
Tracks sessions and engagement |
6 months |
|
__hssc |
HubSpot |
Marketing / Analytics |
Tracks session counts |
30 minutes |
|
__hssrc |
HubSpot |
Marketing / Analytics |
Identifies session restart |
Session |
|
messagesUtk |
HubSpot |
Functional |
Identifies returning users |
6 months |
|
hs-messages-is-open |
HubSpot |
Functional |
Tracks chat status |
Session |
|
sessionid |
Website |
Necessary |
Maintains session |
Session |
|
csrftoken |
Website |
Necessary |
Security protection |
Session |
|
__stripe_mid |
Stripe |
Necessary |
Fraud prevention |
1 year |
|
preferences |
Website |
Functional |
Stores user preferences |
1 year |
|
hs_cookie_cat_pref |
HubSpot |
Necessary |
Stores consent preferences |
6 months |
|
hs_opt_out |
HubSpot |
Necessary |
Tracks opt-out status |
6 months |
8. Managing Your Cookie Preferences
When you first visit the Website, you may be presented with a cookie banner allowing you to:
- accept all cookies
- reject non-essential cookies
- manage your preferences
You may update your preferences at any time via the “Cookie Settings” link available on the Website.
You may also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Website.
9. International Transfers
Some third-party providers may process data outside the United Kingdom or European Economic Area.
Where this occurs, we ensure that appropriate safeguards are in place, including:
- Standard Contractual Clauses
- other legally recognized transfer mechanisms
Further details are available in our Privacy Notice.
10. Retention
Cookies are retained for varying periods depending on their purpose. Details are provided in the cookie list above.
Personal data collected through cookies is retained only for as long as necessary for the relevant purposes, in accordance with our Privacy Notice.
11. Your Rights
Where cookies involve personal data, you may have rights under applicable data protection laws, including:
- access
- rectification
- erasure
- restriction
- objection
- withdrawal of consent
You also have the right to lodge a complaint with a supervisory authority.
For further information, please refer to our Privacy Notice.
12. Changes to This Policy
We may update this Cookie Policy from time to time. The latest version will always be published on this page.
13. Contact
For any questions regarding this Cookie Policy, please contact: