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Welcome to Paymentology’s Issuer Academy! We understand what it takes to launch a bank or fintech and enter the world of payments for the first time. Here we share valuable insights and tips to help ensure the success of your card program, while continuing to innovate with new products that attract and retain customers.

Articles

Why Mobile Card Management Matters - Introducing PayoCard

Why Mobile Card Management Matters - Introducing PayoCard

Expectations around card experiences are rising rapidly worldwide—particularly in emerging markets like South Africa, where mobile-first behaviour is...
5 Ways South African Shopping Malls Can Benefit From Gift Card Programmes

5 Ways South African Shopping Malls Can Benefit From Gift Card Programmes

Shopping malls are always on the lookout for innovative strategies to attract and retain customers while boosting daily footfall. One such strategy...
Transforming the Payouts Process in Africa

Transforming the Payouts Process in Africa

The payments landscape in Africa is changing quickly. A continent of 54 countries and more than 1.5 billion people, GDP is projected to reach almost...
Fraud in a Mobile Money Powerhouse - Kenya’s Next Phase of Digital Security

Fraud in a Mobile Money Powerhouse - Kenya’s Next Phase of Digital Security

Kenya has built one of the most advanced mobile money ecosystems in the world. Digital payments are embedded in daily life, from small retail...
Scaling Card Issuing in South Africa - Insights From The Issuer Academy

Scaling Card Issuing in South Africa - Insights From The Issuer Academy

Johannesburg set the stage for the latest Issuer Academy Masterclass, bringing together fintech leaders, banks, issuers and ecosystem partners to...
Digital Gift Cards - Fraudsters Worst Nightmare

Digital Gift Cards - Fraudsters Worst Nightmare

Card fraud remains a key challenge in South Africa’s payment industry. Alongside incidents such as robberies at bank branches and ATMs; Card Not...
From Cash to Cards - Transforming Payroll in South Africa

From Cash to Cards - Transforming Payroll in South Africa

Did you know that payroll fraud accounts for nearly 10% of organisational fraud cases globally? In South Africa, where cash payments are still common...
Kenya’s Remittance Lifeline

Kenya’s Remittance Lifeline

Did you know that in 2024, Kenyans living abroad sent home an approximate USD 4.4 billion in remittances? Yes, this is correct, marking an increase...
How does card programme management work?

How does card programme management work?

In a series of recent blogs, we've covered some of the broad principles of card programme management. If you need a reminder, we've explained what...
The Basics of Card Programme Management

The Basics of Card Programme Management

Moving away from legacy payment methods such as cash and cheques should be a priority for all businesses right now. For payments to suppliers, staff,...
Telcos in finance – The key to success

Telcos in finance – The key to success

Welcome to the fourth and final instalment of our blog series on Telcos in the financial space based on our extensive report co-produced with Fincog:...
How to acquire financial services knowledge as a telco

How to acquire financial services knowledge as a telco

Welcome to the third instalment in our mini-series on the role of telcos in financial services. Our previous post covered four different business...
Telcos’ roles in mobile banking – The top 4 business models and best practisesnd best practices

Telcos’ roles in mobile banking – The top 4 business models and best practisesnd best practices

In the previous article, we talked about the opportunities the world of financial markets offers to telcos. Today, as there are several avenues to...
Financial Services: A World of Opportunity for Telcos

Financial Services: A World of Opportunity for Telcos

It's no exaggeration to say that telecommunication companies have played a key role in transforming the world since the early 2000s. The subsequent...
Who Needs a Card Programme Manager?

Who Needs a Card Programme Manager?

Any business that decides to run its own card programme would need to invest in the right financial licensing, scheme membership and have internal...
What Are the Different Roles and Duties Within a Card Programme?

What Are the Different Roles and Duties Within a Card Programme?

Many businesses are looking to streamline their payment processes as they seek better ways to manage expenses, pay suppliers and distributors, pay...

Downloads

The Paymentology guide to card programme management.
Business Models

The Paymentology guide to card programme management.

Issuing in South Africa
Technology Getting Started

Issuing in South Africa

Issuing in Kenya
Technology Getting Started

Issuing in Kenya

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Podcast episodes

How Chikwama Pay Is Building a Borderless Bank on WhatsApp
Business Models

How Chikwama Pay Is Building a Borderless Bank on WhatsApp

March 10, 2026

Profit Meets Purpose: The New Era of Inclusive Finance
Inspiration | Getting Started

Profit Meets Purpose: The New Era of Inclusive Finance

November 5, 2025

How Word-of-Mouth Built South Africa's First Black-Owned Unicorn Bank
Inspiration | Business Models

How Word-of-Mouth Built South Africa's First Black-Owned Unicorn Bank

August 27, 2025

The Rise of the Companion Card: Empowering Africa's Mobile-First Economy
Inspiration | Business Models

The Rise of the Companion Card: Empowering Africa's Mobile-First Economy

July 30, 2025

Beyond Access: Can Tech Taise a Financially Empowered Generation
Technology | Inspiration

Beyond Access: Can Tech Taise a Financially Empowered Generation

July 16, 2025

The Change Beneath the Change: What’s Driving Real Financial Transformation?
Technology | Inspiration

The Change Beneath the Change: What’s Driving Real Financial Transformation?

May 29, 2025

Videos

Paycentral, making Digital Transactions Work for South Africans
Technology

Paycentral, making Digital Transactions Work for South Africans

M-PESA, Bridging local and global commerce
Inspiration

M-PESA, Bridging local and global commerce